Consulting Services

We use a Best Practices approach based on our observations of high-performing agencies across the
country. Rather than prescribe the same solution for every agency, we work to customize our services
based on your agency’s culture.

We can help in the following areas:

Strategic Planning

This is where it all begins. You can be successful by accident or by design -it’s really your choice, but it’s difficult to have followers when they don’t know where you’re leading them. Having a solid, executable plan will help in every functional area of your agency. We can help you design and build your plan or update a current one.

Agency Operations

If your strategic plan includes growing your agency, and we hope it does, you will want to ensure that you have the right people, systems, processes and workflows in place to handle the growth.

We can provide support in the following areas…

  • Procedures manuals for Personal, Commercial or Employee Benefits – either customized for your agency or standard templates that you can edit.

  • Our Zero Backlog™ Desk Management system will help get everyone caught up and stay that way – it’s a proven workflow system that changes the way your agency operates and changes lives – all for the better!

Sales Management

If sales is the engine that drives agency growth, your producers and account managers need to apply a consistent sales process that begins by identifying your agency’s “ideal client,” and helps you acquire more of them. We work with agencies to help craft a growth plan that is aspirational but achievable. We can train new and existing producers to implement our Essential Selling Skills program that is based on a risk management approach and consultative sales process.

Accounting Support

Many agencies cannot rely on the validity of information produced from their agency management system because the underlying data is either non-existent or inaccurate. We can help by providing accounting procedures or support on an hourly or retainer basis.

Automation Management

Regardless what management system your agency uses, it should be able to support your people and your business plan. Most agencies use only a small fraction of the system’s capability and fail to recognize the value of their database. We can help you clean up the data, often in preparation for a system change, and start off with a clean slate.

Comprehensive E&O Audits

Perhaps your E&O carrier offers a credit if you undergo a voluntary audit or you have had E&O claims or “near misses” in the past. We are approved auditors for several of the largest E&O carriers in the country and can review your operations remotely or in person to make risk control recommendations, including a review of your website.

Agency Valuation

Perhaps you are considering an internal sale of your agency or you simply want to know what the asset is worth. We can provide you with a fair market valuation without setting foot in your office – assuming you can provide all of the information needed for us to do so.
Testimonial
“AMRG’s staff has a lot to offer. Whether you are a beginner or have been in the business for years. I specifically enjoyed their willingness to connect with the agents both inside and outside the classroom.”
Contact

AGENCY MANAGEMENT RESOURCE GROUP

Email: eden@agencymanagement.com

Questions?

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